Privacy Policy
At Tinkle Eco Products PTY LTD ("Tinkle," "we," "our," or "us"), we are committed to protecting the privacy of personal information provided to us, whether offline or online, including through our services and website (Services). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Personal Information We Collect
We may collect the following types of personal information:
- Your name, contact details (email address, mailing address, billing address, telephone number).
- Payment details (handled through our third-party payment processor).
- Details of products, customer services, inquiries, and responses.
- Preferences and opinions you provide to us.
- Information provided through customer surveys.
- Browser session and geo-location data, device and network information, statistics on page views, sessions, search queries, and browsing behavior.
- Information about your access and use of our Services, including cookies.
- Additional personal information you provide directly or indirectly.
How We Use Your Information
We use your information for the following purposes:
- To enable product orders, access to our Services, and communication.
- Internal record keeping, administrative, invoicing, and billing.
- Analytics, market research, and business development.
- Promotions, competitions, and additional benefits.
- Advertising and marketing, including promotional information.
- Compliance with legal obligations and dispute resolution.
- Employment applications and considerations.
Disclosure of Personal Information
We may disclose personal information to:
- Third-party service providers enabling them to provide their services to us.
- Our employees, contractors, and related entities.
- Agents or business partners.
- Promoters of promotions or competitions.
- Entities to whom our business or assets are transferred.
- Credit reporting agencies, courts, and regulatory authorities.
- Law enforcement officers and legal authorities.
- Third parties for data collection and processing, like Google Analytics.
Please note that some third parties may not be regulated by the Privacy Act, and you may not be able to seek redress under the Privacy Act for their actions.
Sensitive Information
We generally do not collect sensitive information. If we do, we use and disclose it only for purposes directly related to the primary purpose for which it was collected or as required by law.
Your Rights
- Choice: Providing personal information is optional, but it may affect your ability to use our Services.
- Third-Party Information: If we receive personal information from third parties, we protect it as stated in this Privacy Policy.
- Anonymity: We offer the option of not identifying yourself or using a pseudonym where practicable.
- Restrict and Unsubscribe: Object to processing/unsubscribe using the provided facilities.
- Correction: Request corrections of inaccurate information.
- Complaints: Contact us or the relevant authority.
Storage and Security
We employ measures to safeguard personal information against unauthorized access, modification, or loss.
Cookies and Web Beacons
We use cookies and web beacons for various purposes, including tracking and advertising. You can adjust your browser settings to block cookies, but this may impact your access to our Services.
Links to Other Websites
Our Services may contain links to other websites not governed by this Privacy Policy.
Amendments
We reserve the right to amend this Privacy Policy at our discretion. Changes will be posted on our website.
For any questions or concerns, please contact us:
Tinkle Eco Products PTY LTD
10/130 Jonson Street, Byron Bay NSW 2481
Email: hello@tinkle.com.au